Order Status & Tracking

  • Using Shipping Notificaion Email


    If your order has shipped, you'll receive a shipping confirmation email with the tracking number and a link to track your order. Some email providers may route the shipping confirmation email to your spam or junk folder. Be sure to check these folders if you don't see the email in your inbox.


    If the link to track your package doesn't work, copy the tracking number and visit http://www.dhl.co.za/en/express/tracking.html


    Using Your Account Page


    To check the whereabouts of your order log in to your account and select order tracking from the menu bar. This report shows the status of your order from placement to shipping.

    If your order has been shipped click on the order tracking number hyperlink. This will redirect you to the courier’s tracking page.